Stopping Gossip and Complaints in the Workplace
If you’ve ever played a game of telephone, you know that somewhere down the line your starting phrase inevitably changes. It’s a fact of life like the sun rising or the tides. People … Read the rest
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Burnout Betty
Why Celebrating Wins the Race
I’ve spent most of my career working for “performance-based” companies. So much so, actually, that I’m nearing the point that if I hear upper leadership remind the field that “we are a performance-based company” one … Read the rest
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The One Who Knocks
On the Downfall of Walter White
I was talking to a friend of mine recently about some of my all-time favorite television shows and (I think many would agree with me, but) I made the bold claim that I think … Read the rest
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I Know It Happened, I Was There!
The Why Behind Documenting Employee Behavior
Raise your hand if you’re a manager and you’ve heard it: “If you didn’t document it, it didn’t happen.” With my vision blocked by an electronic screen, I already know we’ve all been victimized … Read the rest
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Trust Me, I’m a Professional
Discussing Professionalism When It Counts
When I reflect on how I came to define the term “professionalism”, or “being professional” coming of age into the workforce, I really can’t come up with a specific time or interaction where someone explained … Read the rest
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Bob the Fixer
Why Leaders Should Always Be First To Repair
Yesterday I had some exciting news come to me via direct message. Excited, I sent screenshots to my inner circle – LOOK AT THIS (MAYBE) WONDERFUL THING! A couple people were appropriately … Read the rest
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Can You Hear Me?
Why Giving Your Team a Voice Matters
I was talking to a peer of mine recently in a discussion where, with no confusion, we did not agree on strategy, philosophy, approach, or resolution, and no amount of “perspective” or middle-ground … Read the rest
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Positive Polly
Why Positivity Is a Skill, Not a Personality Trait
Sometimes we run into people that feel like sunshine. We’re greeted with a calm demeanor, a warm smile, and genuine care. What is it about them that makes everything feel like … Read the rest
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The Fog is Not Mercy
Why Clarity Can Feel Like Cruelty, But Isn’t
Conflict is a big theme of my life lately; not so much of constantly having it, as much as the realization that it’s actually one of the things I’m good at. People … Read the rest
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AI Can’t Argue With Your Boss
Why There’s a Place for Both AI and Human Skill
Lately we’re at war between one concept and another: befriend AI or swear it off. Unfortunately, as with many topics anymore, these seem to be the only two acceptable answers … Read the rest